Enhance Visitor Management System with Video Call Visitor Self-Service Panel
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User Guide
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FAQ
Speak directly to a visitor in real-time via Video Call App.
Visitor and owner can communicate using face-to-face or face-to-voice mode.
Replace the expensive and outdated intercom system.
Offer visitors with self-service Visitor Management panel/kiosk.
Cut operating cost by reducing the need for manpower (guard).
All visits are authorized by tenants complete with audit trail records.
Visual proof of visitors is recorded for security reference.
Integrate and interact with i-Vizit Guard Panel for Visitor Access Control automation.
Integrate with i-Vizit to reduce visitor waiting time.
Can work with TimeTec BLE-2 for barrier gate and door access.
Apply to pre registered or walk-in visitors in fully or semi-automated environment.
i-Comm tablet comes with DIY desktop panel.
NOTE: Video call rates will be charged separately, contact us to learn more.
Process flow
Using i-Comm in A Fully Automated Enclave

1. When a visitor reaches a building's community's lobby, he/she can use the i-Comm to video call the tenant, the pre-registered visitors can scan their QR code instead.
2. The tenant will receive this video call on the Tenant App installed on his/her smartphone.
3. At the same time, the tenant can view the video stream captured by the tablet's front camera to approve the visitor.
4. If the tenant approved the visitor, the video call will be terminated instantly. For a building that requires extra layer of security, i-Comm panel can be embedded with TimeTec OCR for visitors to show their IC/Driver's license/Passport for record purposes.
5. Upon confirmation, the tablet will send a command to the designated BLE-2 to trigger unlock door function. If the door is not opened, the visitor can also touch the screen to retry within 30 seconds.
6. i-Comm will notify the visitor to snap a photo of the QR Code displayed onscreen or the QR ID to be used for exit later on. This step can be ignored if the building equips the pathway with an exit push button.
7. Otherwise when exiting the lobby, visitors should scan the QR code or key in the QR ID on the i-Comm exit tablet panel to be allowed out.